Cancellation and Late Policy

CANCELLATION POLICY

We understand that plans can change, and we strive to accommodate our patients as best as possible. Please review our cancellation policy below:

Patients may make modifications or cancel their appointment up until 24 hours prior to their scheduled appointment time without penalty.
Patients must confirm their appointment 24 hours prior to their appointment or it may be cancelled.
Please provide a minimum of 24 hours notice should you need to cancel or reschedule an appointment. You will be charged $100 if an appointment is canceled or rescheduled less than 24 hours in advance or if there is a no-show.

We appreciate your understanding and cooperation regarding our cancellation policy.

We value your time and strive to provide punctual service to all our patients. Please take note of our late policy:

We have a grace period of 10 minutes for late arrivals. If you arrive within this grace period, we will do our best to accommodate your full appointment as scheduled.
If you arrive later than 10 minutes, we cannot guarantee that your full treatment can be completed as originally planned. This may result in a shortened session or the need to reschedule your appointment.
If a patient is more than 20 minutes late to their appointment, it will be considered a no-show, and subject to a $100 cancellation fee.

We appreciate your understanding and cooperation regarding our late policy.

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